Effective Date: 26 July 2024

1. Introduction

This Privacy Policy (Policy) outlines how Pervinder Davies Law (we / us / our) collects, uses, stores, and shares your personal information. We are committed to protecting your privacy and complying with the Privacy Act 2020 (Act). The Policy also sets out your rights in relation to accessing your personal information held by us.

2. What Personal Information Do We Collect?

We collect personal information necessary for our business operations and to provide services to you. This may include:

• Identification details like your full name, date of birth, and job title;
• Contact information such as your address, email, and phone number;
• Financial information, including billing details and bank account information;
• Unique identifiers like IRD number and passport details;
• Website usage information collected through cookies;
• Information required by law, such as for Anti-Money Laundering (AML) purposes.

3. How Do We Collect Personal Information?

We collect personal information when you:

• Contact us through our website, phone, email, or post;
• Enquire about or engage our services;
• Visit our website or interact with our social media;
• Sign up for newsletters or events;
• Apply for a job with us.

When you share your personal details with us, you are giving your permission (consent) for us to gather and utilise your information in line with this Policy and the relevant laws. This consent includes our collection, storage, and processing of your personal data, which we handle with the utmost respect for your privacy and in compliance with data protection regulations. Your trust is important to us, and we are committed to protecting the information you choose to entrust us with.

Typically, we gather your personal data directly from you. Nevertheless, due to the specific nature of our services, it isn’t always possible to obtain all your personal data firsthand. Third-party personal data collection is limited to the scenarios outlined in our Policy, deemed essential under the given conditions, sourced from publicly accessible records, or when you’ve explicitly or implicitly agreed. Situations where we may source your personal data from external parties include:

• public databases like the companies office,
• vehicle registration records, or secured personal property registries;
• entities we contract to perform identity verification to comply with anti-money laundering laws;
• credit check agencies;
• regulatory bodies, local authorities, Ministry of Justice, or the Police; and
• instances where you’ve authorised us to gather information from an external source.

4. Why Do We Collect Your Personal Information?

We collect personal information to:

• Verify your identity and contact details;
• Provide legal services and manage client relationships;
• Comply with legal obligations, including AML laws;
• Communicate with you and send relevant publications or event invitations;
• Improve our services and develop new offerings.

Upon receiving your personal data, we commit to using it solely for the purpose for which it is collected, as specified within this Policy, or as the law allows. This ensures that your information is handled responsibly and in alignment with the designated purposes for which it was gathered.

5. Do We Share Your Information?

We may share your personal information with:

• Service providers who assist in delivering our services (e.g., IT support, payment processors);
• Legal professionals or experts engaged in client matters;

• Third parties as required by law or where you have given consent.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognise you and improve our services. You can manage cookie preferences through your browser settings.

7. Direct Marketing

You may opt-in to receive communications from us via email, or text message. You can unsubscribe at any time by following the instructions in our communications or contacting us directly.

8. Security and Storage of Your Information

We store personal information securely, using physical and electronic safeguards. We retain information only as long as necessary for legal or business purposes. We are committed to protect the confidentiality of your personal data, ensuring it remains secure from potential loss, unauthorised access, alteration, or disclosure.

Should a privacy breach occurs, our protocol is to promptly pinpoint the issue and implement effective measures to mitigate any resulting damage. In instances where a privacy violation is deemed to pose a significant risk or is anticipated to lead to severe harm, we are required to both the Privacy Commissioner and the individuals impacted. If you suspect a violation concerning your personal data, we urge you to reach out to us without delay.

In the event that our response to your complaint does not meet your expectations, you retain the right to raise the matter with the Office of the Privacy Commissioner at any given moment through the following contact details: Office of the New Zealand Privacy Commissioner, accessible via their website at www.privacy.org.nz, by phone at 0800 803 909, or through email at enquiries@privacy.org.nz

9. Accessing and Correcting Your Information

You have the right to access and correct your personal information held by us. Please contact us for assistance.

It’s important to be aware that there are certain situations where our need to adhere to legal responsibilities or our vested interest, as outlined in the Lawyers and Conveyancers Act 2006 and the accompanying Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, may restrict the availability of information. This is due to the precedence of legal professional privilege or other duties that may supersede the stipulations of the Act.

10. Changes to This Policy

We may update this Policy periodically. Any changes will be posted on our website with a notice of the update.

11. Contact Us

If you have any questions or concerns about this Policy or our handling of your personal information, please contact us by emailing at pervinder@pervinderdavieslaw.co.nz